I help businesses build trust with the audiences that matter most to them through strategic social media and communications consultancy.
I've 20 years of comms experience, starting in business tech PR before moving in-house to spend 10+ years in consumer and corporate social media at Vodafone.
From being at the heart of social media’s early adoption through to leading a board-approved strategic transformation of social media in the business, I've got a great deal of experience and knowledge to share!
My clients range from multinational heavyweights through to start-ups, small businesses and not for profit organisations. My services include:
● Brand positioning - developing a brand to engage your target audience
● Content and campaign strategy - 'Always on' and campaign activity to maximise your relevance
● Social selling coaching - helping sales teams and leaders to use social to build trust and nurture prospects through social
● Social infrastructure - Helping to develop the tools, resources and responsibilities to enable your business to flourish on social
● Social customer service - best practice playbooks to optimise your social customer experience
I can help you craft a compelling brand story but crucially I understand what needs to happen behind the scenes to tell that story effectively and consistently.